Privacy Policy

Last updated: February 2, 2026

YourWingman provides customer support automation for Instagram DMs. This policy explains what information we collect, how we use it, and your choices.

Information we collect

We collect account information you provide when onboarding, Instagram professional account identifiers needed to connect your inbox, and conversation data required to respond to inbound customer messages.

How we use information

We use data to deliver customer support responses, route escalations to humans, improve reply quality, and provide audit logs for your team. We do not use your data to send unsolicited messages.

Sharing and disclosure

We only share data with service providers required to operate the platform or when required by law. We do not sell personal information.

Data retention

We retain conversation data only as long as necessary to provide support services or comply with legal obligations. You can request deletion at any time.

Security

We apply access controls, encryption, and monitoring to protect your data. Tokens and identifiers are stored with least-privilege access.

Your choices

You can access, correct, or delete your data by contacting us. We will respond within a reasonable timeframe.

Contact

Email support@yourwingman.ai for privacy requests.