Terms of Service

Last updated: February 2, 2026

Acceptance

By using YourWingman, you agree to these terms and confirm you have authority to connect and manage the Instagram account associated with your business.

Service description

YourWingman provides automated customer support responses for Instagram DMs, including FAQ automation, routing, and human escalation workflows.

Acceptable use

You agree to use the service only for inbound customer support messages. You must not use the service for spam, unsolicited outreach, or any activity that violates platform policies.

Customer responsibilities

You are responsible for the accuracy of your content, escalation rules, and any messages sent through the platform. You must maintain any required permissions and approvals for your Instagram account.

Data and privacy

We process data solely to provide the service. Please review our Privacy Policy for details on data handling.

Availability

We aim to provide reliable access, but availability is not guaranteed. We may update, suspend, or discontinue features with reasonable notice.

Termination

We may suspend or terminate accounts that violate these terms or applicable platform rules.

Contact

Email support@yourwingman.ai with questions about these terms.